Privacy Policy | Karen Hollister
Dreams. Goals. Freedom.

Privacy Policy

Last updated: September 2026

1. Who This Policy Covers

This Privacy Policy explains how Karen Hollister and Dreams. Goals. Freedom. ("we," "us," "our") collect, use, and protect information when you visit our website, take our quiz, book a call, or sign up to hear from us by email or text ("Services").

2. Information We Collect

WhatExamples
Contact informationFirst name, last name, email address, phone number
Quiz responsesSelf-reported answers about your life stage, goals, energy, and readiness to pivot
Booking informationDate and time you selected for a call, and any notes you leave
Communication historyEmails and texts we send you, and how you interact with them (opens, clicks)
Technical dataPages visited, device and browser type, and, once configured, ad-platform tracking such as a Meta Pixel

3. How We Use Your Information

  • To send you your quiz results and related follow-up content
  • To respond to your questions and schedule calls you request
  • To send you emails and text messages about our coaching, products, and business opportunity
  • To improve our Services and understand what content is useful to visitors
  • To run and measure advertising, once ad-platform tracking is configured

4. Text Message (SMS) Consent

If you provide your phone number, you consent to receive text messages from us, including quiz results, appointment reminders, and marketing messages. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, and get help by replying HELP. We do not sell or share your phone number with third parties for their own marketing purposes.

5. Email Communications

Every marketing email we send includes an unsubscribe link. You can opt out of marketing emails at any time; we may still need to send you transactional messages related to a call you've booked or a request you've made.

6. How We Share Information

We do not sell your personal information. We share information with:

  • Our customer relationship management and scheduling platform, which stores and processes your data on our behalf
  • Advertising platforms (such as Meta) for measuring and improving our ads, once configured
  • Service providers who help us operate the Services, under confidentiality obligations
  • Authorities, if required by law

7. Not Medical Information

Quiz answers about your energy, health focus, or wellbeing are self-reported for coaching and content personalization purposes. They are not medical records, are not collected by a healthcare provider, and are not subject to HIPAA. See our Terms of Use for more on this.

8. Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and, once configured, measure the performance of our advertising. You can control cookies through your browser settings.

9. Data Retention

We keep your information for as long as needed to provide the Services, follow up with you, and meet our legal and business record-keeping obligations. You can ask us to delete your information at any time (see Section 10).

10. Your Choices and Rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can unsubscribe from emails or texts at any time using the methods described above. To make a request, email [email protected]. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU General Data Protection Regulation (GDPR); we will honor requests to the extent required by applicable law.

11. Children's Privacy

Our Services are not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.

13. Contact Us

Questions about this Privacy Policy, or requests about your data, can be sent to [email protected].

Dreams. Goals. Freedom. • © 2026 • Terms of Use